(28 Reviews)
100% Recommended

Lisa Carter

Fenwick, ON
Europe Travel Specialist

It all began with our family vacation to the UK. I built our 3-week itinerary from arrival in London to departure in Glasgow and everything in between. Being an “old-school” 80s girl who didn’t grow up with a smartphone, I printed it all out and s...
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Travel Insurance Specialist

Protect your Travel Investment!
Protect your Travel Investment!

You don't expect anything to go wrong when you're travelling, but if it does...you'll be happy you had travel insurance!


There are so many options for travel insurance including your employer's travel benefits plan, your credit card coverage, and the various tour operator specific insurance, all of which have very specific terms of coverage.


I offer travel insurance through Manulife Travel Canada, different types that will cover every travellers needs, from Emergency Medical Only right up to fully-inclusive plans that cover emergency medical, baggage damage/delay, trip interruption, trip cancellation (including "cancel for any reason"), and more.


Did you know you CAN get travel insurance even if you are at an age where you thought you couldn't, or you have a pre-existing medical condition that denies you access to travel insurance? There are also discounted plans for youth under the age of 30 and families of 3 or more.


When you work with Portfolio Travel, I will make sure to include a discussion about travel insurance when we work on your vacation planning because, while often overlooked, making sure you have some sort of insurance to protect your travel investment is one of the most important parts of the process! But once purchased, you want the peace of mind to be able to make an insurance claim that will be approved, and I will guide you through the process from start to finish.


Contact me today for all your travel planning needs, including a travel insurance quote.

My Reviews

27 of 48 people found this review helpful
Lisa turned our pandemic holiday into a dream!
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the way. She got us really great deals on airfare. No easy feat during March Break. She looked after our hotels, rental car and special accommodation for a family member in a wheelchair. She was so kind and sympathetic when I made some last minute changes when I thought a disney cabin might not work as well as a disney springs hotel. She was so quick and efficient with making the change and gave us some other tips as well. Lisa has so much experience! She gave us tips on how to navigate the parks with a wheelchair.

One day into our trip, everything went sideways. Disney announced they would be closing the day we we were to be at Epcot. She was in touch with us daily to change our plans and turn our theme park vacation into a beach vacation. It ended up being so much fun and incredibly relaxing. It feels like a dream. Lisa is a travel angel!
By  Kerri  from  Ottawa
Traveled to  Florida ~ USA
I would recommend this agent to my family and friends
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19 of 36 people found this review helpful
Best Travel Agent
Lisa visited us at home and we discussed our travel needs. She took our travel criteria and she presented us with suitable options. After reviewing them we were able to narrow down our needs and she found us the perfect destination, Antigua! The resort was an all inclusive but Lisa went above and beyond by researching potential excursions for us take as well as looking into rental car agencies. Within the Portfolio that Lisa provided we were given flight itineraries, hotel info and vouchers, airport parking vouchers, excursion and car rental info, as well as a thank you gift. It contained all the information she knew we would need. When the world opens up for travel again I will book through Lisa exclusively!
By  Roberta  from  Fonthill, Ontario
Traveled to  Antigua ~ Antigua & Barbuda ~ Caribbean
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful
Perfect combination of relaxing and fun
A buddy and I booked a fairly last minute trip with Lisa and she was great. She took care of everything and laid out everything we needed to do before during and after our trip to make it truly stress free.
By  Wader44  from  St. Catharines
Traveled to  Cayo Coco ~ Cuba ~ Caribbean
I would recommend this agent to my family and friends
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20 of 39 people found this review helpful
PORTFOLIO TRAVEL with Lisa Carter
I had worked with Lisa Carter and knew that she was also providing travel agent services through PORTFOLIO TRAVEL. My husband and I had never been on an extended cruise before and I knew that Lisa had so I messaged her. From the start, Lisa provided us with superb service and so much information about cruising and she immediately offered to help with our cruise ship booking and excursions and travel insurance. We didn't have to worry about a thing as Lisa was always one step ahead of us and even sent us a customized Travel Portfolio packed with all of our trip details and extra information. Then Covid-19 happened and one week before our trip, we had to cancel. Lisa took care of this as well and even stayed in contact with the Travel Insurance Firm to ensure that they dealt with our claim in a timely and fair manner. We would not hesitate to recommend Lisa Carter of TRAVEL PORTFOLIO at lisa@portfoliotravel.ca for all of your travel needs.
By  L & D HILL  from  Brantford, Ontario, Canada
Traveled to  Bahamas ~ Caribbean
I would recommend this agent to my family and friends
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Iceland
Lisa is extremely professional, responsive and thorough! Always a pleasure working with Lisa. Lisa stays connected throughout the entire trip and follows up when you get home. Thanks Lisa!
By  MS  from  Canada
Traveled to  Iceland ~ Europe
I would recommend this agent to my family and friends

Lisa Carter responded:
Thank you very much for your kind words. I look forward to working with you again on your next adventure!

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Go to my main profile

Destination Expert:

  • Worldwide

Travel Specialist:

  • Global Travel

Top Travel Partners:

  • Manulife

Certifications/Awards:

  • TICO Certified Travel Counsellor
  • Celebrity Cruises Iconic Advisor - 2023
  • Princess Cruises Commodore Diploma
  • BritAgent Certificate
  • Jamaica Travel Specialist
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