(28 Reviews)
100% Recommended

Lisa Carter

Fenwick, ON
Europe Travel Specialist

It all began with our family vacation to the UK. I built our 3-week itinerary from arrival in London to departure in Glasgow and everything in between. Being an “old-school” 80s girl who didn’t grow up with a smartphone, I printed it all out and s...
Learn more about me.

Leisure Travel Specialist

That online travel booking site you were looking at? It doesn't have a conversation with you. But I do. It won't recommend that resort with a spectacular pool because you prefer spending more time at the pool than the beach. But I will. It can't tell you the specific differences between staterooms and locations on a cruiseship. But I can. And it doesn't care that you're celebrating a milestone. But watch me pop the champagne! 


Here's more reasons you should work with me:


I KNOW TRAVEL PRODUCTS If something were to go wrong or there were any last-minute changes, which suppliers have the best cancellation policies? What’s the best travel insurance and should you get it? Just Ask Me! All of the suppliers I will recommend or book I have either travelled with, worked with, or done extensive training with. Destinations I have not been to or sent clients to, I will have done extensive research about.


I TAKE CARE OF THE TRAVEL LOGISTICS How much time do you need for a layover? Would it make the most sense to rent a car, hire a driver, or something else altogether? If even starting down that train of thought is giving you sweaty palms, take a deep breath and give me a call. And, in the unfortunate event that something does go wrong, having someone on your side to help you through it to advocate for you is invaluable. Instead of being stuck internationally, frantically trying to track down all of the people you need to call, contact me and trust me to figure out the best plan for you.


I HAVE RELATIONSHIPS WITH TRAVEL SUPPLIERS You know when you’re visiting your neighbourhood restaurant where the servers are familiar and know your favourite drink or recommend your favourite dessert? Companies and people love to reward loyalty, and the same is true about travel providers. I have relationships with these companies and we want to keep that relationship mutually beneficial! Sometimes this can translate into extra attention, free upgrades, or discounts, all compliments of Portfolio Travel!


I GUIDE YOU EVERY STEP OF THE WAY In the age of online booking, it’s easier than ever to find “deals” online, but when you go through a massive online booking company, oftentimes you’re not seeing the whole picture. Is that hotel room so cheap because it’s on the side of the building next to train tracks and faces a brick wall? Working with me, you know exactly what you’re getting, and I won't sugar coat it. Because I work for you, not the travel supplier. I always stay updated on what is happening in the world of travel, and will likely have you 100% over-prepared for your trip! Just let me know what you’re looking for or have been dreaming about, don’t be surprised to see an email in your inbox with information about it!


MOST IMPORTANTLY, I GET TO KNOW YOU The more you work with Portfolio Travel, the more valuable our relationship becomes! With each trip you book through me, the more feedback you’re able to give on what worked for you and what you’d skip next time, making each subsequent trip we plan together even further beyond perfect.


So…let’s work together and start building your Portfolio of Travel Dreams! 

My Reviews

27 of 48 people found this review helpful
Lisa turned our pandemic holiday into a dream!
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the way. She got us really great deals on airfare. No easy feat during March Break. She looked after our hotels, rental car and special accommodation for a family member in a wheelchair. She was so kind and sympathetic when I made some last minute changes when I thought a disney cabin might not work as well as a disney springs hotel. She was so quick and efficient with making the change and gave us some other tips as well. Lisa has so much experience! She gave us tips on how to navigate the parks with a wheelchair.

One day into our trip, everything went sideways. Disney announced they would be closing the day we we were to be at Epcot. She was in touch with us daily to change our plans and turn our theme park vacation into a beach vacation. It ended up being so much fun and incredibly relaxing. It feels like a dream. Lisa is a travel angel!
By  Kerri  from  Ottawa
Traveled to  Florida ~ USA
I would recommend this agent to my family and friends
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19 of 36 people found this review helpful
Best Travel Agent
Lisa visited us at home and we discussed our travel needs. She took our travel criteria and she presented us with suitable options. After reviewing them we were able to narrow down our needs and she found us the perfect destination, Antigua! The resort was an all inclusive but Lisa went above and beyond by researching potential excursions for us take as well as looking into rental car agencies. Within the Portfolio that Lisa provided we were given flight itineraries, hotel info and vouchers, airport parking vouchers, excursion and car rental info, as well as a thank you gift. It contained all the information she knew we would need. When the world opens up for travel again I will book through Lisa exclusively!
By  Roberta  from  Fonthill, Ontario
Traveled to  Antigua ~ Antigua & Barbuda ~ Caribbean
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful
Perfect combination of relaxing and fun
A buddy and I booked a fairly last minute trip with Lisa and she was great. She took care of everything and laid out everything we needed to do before during and after our trip to make it truly stress free.
By  Wader44  from  St. Catharines
Traveled to  Cayo Coco ~ Cuba ~ Caribbean
I would recommend this agent to my family and friends
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20 of 39 people found this review helpful
PORTFOLIO TRAVEL with Lisa Carter
I had worked with Lisa Carter and knew that she was also providing travel agent services through PORTFOLIO TRAVEL. My husband and I had never been on an extended cruise before and I knew that Lisa had so I messaged her. From the start, Lisa provided us with superb service and so much information about cruising and she immediately offered to help with our cruise ship booking and excursions and travel insurance. We didn't have to worry about a thing as Lisa was always one step ahead of us and even sent us a customized Travel Portfolio packed with all of our trip details and extra information. Then Covid-19 happened and one week before our trip, we had to cancel. Lisa took care of this as well and even stayed in contact with the Travel Insurance Firm to ensure that they dealt with our claim in a timely and fair manner. We would not hesitate to recommend Lisa Carter of TRAVEL PORTFOLIO at lisa@portfoliotravel.ca for all of your travel needs.
By  L & D HILL  from  Brantford, Ontario, Canada
Traveled to  Bahamas ~ Caribbean
I would recommend this agent to my family and friends
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Iceland
Lisa is extremely professional, responsive and thorough! Always a pleasure working with Lisa. Lisa stays connected throughout the entire trip and follows up when you get home. Thanks Lisa!
By  MS  from  Canada
Traveled to  Iceland ~ Europe
I would recommend this agent to my family and friends

Lisa Carter responded:
Thank you very much for your kind words. I look forward to working with you again on your next adventure!

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Destination Expert:

  • Caribbean
  • Europe
  • Jamaica
  • Cuba
  • Mexico

Travel Specialist:

  • Cruises
  • All Inclusive
  • Coach Tours
  • Celebration Travel
  • Wine Country Vacations

Top Travel Partners:

  • Air Canada Vacations
  • Celebrity Cruises
  • Sunwing Vacations
  • Norwegian Cruise Line
  • Princess Cruises®

Certifications/Awards:

  • TICO Certified Travel Counsellor
  • Celebrity Cruises Iconic Advisor - 2023
  • Princess Cruises Commodore Diploma
  • BritAgent Certificate
  • Jamaica Travel Specialist
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